Powerful Plans That Suit Your Needs
Reliable VoIP for Insurance Professionals
- Crystal-clear HD calling
- Unlimited local & long-distance calling
- Dedicated business phone numbers
- Voicemail-to-email for quick follow-up
- Call forwarding & transfer options
Smart Call Management
- Auto-attendant (direct clients to the right person fast)
- Call queues for busy times
- Ring groups (sales, service, claims), Custom greetings & hold music
- Missed call alerts to never lose a lead
Built for Brokers on the Go
- Mobile app & softphone for remote work
- Secure access from office, home, or road
- Desktop integration for click-to-dial
- Simple admin portal for easy setup & changes
- Scales as your brokerage grows
Advanced Call Center Tools
- Skill-based call routing to match clients with the right advisor
- Call monitoring, whisper, and barge for coaching & quality control
- SMS & omnichannel support so clients can reach you by phone, text, or chat
- Queue callback options to reduce client frustration
- Supervisor dashboards to track team performance in real time
Productivity & Performance Tools
- Voicemail transcription & call summaries for quicker follow-up
- Automated reminders so no client request is overlooked
- Sentiment analysis to highlight frustrated or at-risk clients
- Conversation insights to support coaching & staff development
CRM Integrations & Reporting
- Seamless integrations with Salesforce, HubSpot, Zoho, and more
- Real-time reporting dashboards (call volumes, outcomes, missed calls)
- Export to BI tools like Power BI or Grafana
- Advanced search & filtering to quickly pull call records
- Centralized admin portal for multi-branch management
The Complete Insurance Communication Suite
- Full-featured call center with advanced routing, monitoring, and omnichannel support
- Seamless BMS/AMS integrations (Applied, Vertafore, Acturis.) — client records updated automatically
- Guided checklists during calls to keep brokers compliant in real time
- Automated call tagging to track client trends and business drivers
- End-to-end compliance tools so every call is audit-ready without extra effort
Intelligence That Transforms Every Call
- AI-powered insights on every conversation: sentiment analysis, transcription, and call summaries
- Identify at-risk clients before they churn
- Pull trends across renewals, cancellations, and claims to shape business strategy
- Turn client conversations into actionable intelligence for sales, service, and compliance teams
- Custom reporting dashboards for leadership visibility across every branch
Built for Brokerages That Demand the Best
- Secure, scalable platform designed for multi-branch brokerages
- Microsoft Teams integration that turns Teams into your complete phone system
- Mobile-ready access for brokers in the office, remote, or on the road
- Direct support from the JAS team — experts who understand insurance inside and out
- Future-proof technology built to evolve with your brokerage’s needs
FAQ
Answers to the most common questions about switching phone systems.
Can I port my existing numbers to JAS?
Yes. We handle full number porting so your business keeps all of its current phone numbers. The process is seamless, with no downtime for your clients or staff.
What kind of support does JAS provide?
At JAS, support doesn’t end after setup — it’s built into everything we do. Our dedicated team is available whenever you need us, with real experts who know your system inside and out. Whether it’s a quick question or a critical issue, we go above and beyond to make sure your business stays connected.
How does the onboarding process work?
Onboarding with JAS is a guided, hands-on experience. From the first configuration to training your team, our specialists handle every detail to ensure a smooth transition. We assign a dedicated project manager to your team who oversees the entire process from start to finish — your single point of contact to make sure everything runs seamlessly. We don’t consider onboarding complete until your staff is fully confident and your system is performing exactly as it should.
What uptime can we expect?
Reliability is at the core of JAS. Our platform is built on carrier-grade infrastructure with 99.999% uptime, supported by multiple redundant data centers and automatic failover protections. This means your phones will always be available when your clients need you most. We continuously monitor performance to anticipate and prevent issues before they affect your business — going above and beyond simple reliability to deliver peace of mind.
Is the system scalable as we grow?
Yes — JAS is designed to grow with your business. Adding new users, features, or even entire locations is fast, seamless, and doesn’t require costly infrastructure changes. Whether you’re expanding a single office or scaling across multiple branches, your system adapts instantly. Our team works with you proactively to plan for growth, ensuring your communications never hold you back.
Hear From Our Customers
Transitioning to JAS Communications has been incredibly smooth. Their team seamlessly migrated us from our previous platform, taking into account our specific requirements and setting up our system exactly as desired. They also demonstrated the user-friendly nature of their back-end portal, empowering us to make changes without constant assistance. The training and transition process for our users was quick and efficient. Moreover, they have consistently proven to be an invaluable resource, providing patient guidance and promptly addressing any inquiries we've had. Working with JAS Communications has been an absolute pleasure from start to finish.
Jessica K.
Operations Manager
We've had the pleasure of working with JAS Communications, and their VoIP phone solution has been a game-changer for Guild Insurance Group. Their system is not only incredibly efficient but also tailored perfectly to our needs. With seamless implementation and exceptional support, we highly recommend their services.
Dwight H.
CTO
Working with JAS has been an excellent experience. Their team is extremely professional, the service is fast, and they consistently meet expectations. They deliver results without compromise and provide outstanding support. I’m very satisfied with our collaboration and would recommend them without hesitation.
Steeve B.
Project and Technological Innovation Manager
Patrick and Julian, just wanted to thank you for your ongoing support. Transitioning to a new phone system can be a daunting task, but JAS Communications made it seamless for us. Their team has been incredibly supportive throughout the process. The support staff is responsive, knowledgeable, and always ready to help, which has made a huge difference in our day-to-day operations. One of the standout aspects of working with JAS is that they’re not a massive corporation. That means my feedback doesn’t get lost in layers of bureaucracy. I genuinely feel heard when I share suggestions or raise concerns, and that kind of personalized attention is rare these days. If you're looking for a communications partner that combines technical expertise with attentive customer service, I highly recommend JAS Communications.
Robert P.
Manager of Digital Transformation
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